Privacy Policy
Last updated: December 12, 2024
1. Introduction
The Otherside Studios ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our site or services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website or email
- Request information about our services
- Sign up for newsletters or updates
- Enter into a service agreement with us
- Participate in surveys or promotional activities
This information may include: name, email address, phone number, company name, job title, billing address, and any other information you choose to provide.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing actions, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device identifiers and characteristics
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Respond to your inquiries and provide customer support
- Process transactions and send related information
- Send you technical notices, updates, and administrative messages
- Communicate with you about products, services, offers, and events
- Improve our website and services
- Monitor and analyze usage trends and preferences
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and resolve disputes
4. How We Share Your Information
We may share your information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, email delivery, etc.)
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of our business
- Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
- With Your Consent: When you have given us explicit permission to share your information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your activities on our website. Cookies are small data files stored on your device. We use the following types of cookies:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our website
- Functionality Cookies: Remember your preferences and settings
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, firewalls, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Restriction: Request restriction of processing of your information
- Data Portability: Request transfer of your information to another service
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us using the information provided below.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately, and we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to India and other countries where we operate.
12. Compliance with Indian Laws
We comply with applicable Indian data protection laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We are committed to complying with the Digital Personal Data Protection Act, 2023, once it comes into force.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@theothersidestudios.com
Company: The Otherside Studios
Address: 6-3-131/36, Balanagar, Narasapur X Roads,
Balanagar Township, Rangareddy,
Hyderabad - 500037, Telangana, India
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.